PR agency for commerce platforms

PR that ensures your commerce platform doesn’t blend in

Commerce is a crowded market with numerous platforms making similar promises. We turn your technology, customer results and market expertise into credible stories that create cut through and reach retailers, brands, partners and the people shaping buying decisions.

Why the industry’s biggest commerce platforms rely on us

64

Pieces of coverage secured for a commerce client in H1 2026

100%

Increase in share of voice achieved in nine months for a billing and subscriptions client

1,000+

Report downloads generated from a report created and promoted by Propeller

Commerce platform challenges

Be understood. Be trusted. Be remembered.

There are countless commerce platforms offering unrivalled flexibility, scalability and innovation. But bold claims won’t win you trust in a saturated market. That’s where we come in.

How Propeller helps commerce platforms

Establish a distinct position that builds trust

From PR to social, our experience helps every story work harder and travel further.

PR

Earn credibility through thought leadership, company news, customer stories and interviews across commerce, retail, technology and business media.

Content

Create a consistent narrative and strengthen search and AI visibility with blogs, newsletters, reports and executive content.

Social Media

Amplify every media win and point of view, while building the profiles of your business and its leaders through timely, expert content.

Events

Spark valuable conversations and maximise event ROI through flagship activations, executive dinners, VIP experiences and more.

What makes Propeller different

Creating cut-through

Commerce expertise

We get the industry. With 20 years’ of experience and a roster of big name clients to back it up, we understand how to translate the technical complexities of your offering into unforgettable stories that resonate with your target audience.

01

Integrated approach

We put your marketing and business needs first. Rather than treating channels in isolation, we connect earned media with social, owned content and events to amplify every story’s impact, boost visibility in traditional and AI search and clearly demonstrate the value of communications.

02

International network

With offices in London and New York, plus a global PR network of trusted partners, we can help you reach key influencers across the UK, US, European and global markets.

03

Commerce platform case studies

See our impact in action

"Working with Propeller, we were able to transform a bold, prehistoric-inspired idea into a genuine global conversation."

Billi Hatfield
Associate Director, Communications, VML
VML
Agencies Case Study

Behave
Agencies Case Study

From the word 'go', Propeller's ideas, excitement and energy got our teams excited about PR again. As the relationship has settled the energy and drive we see from our team has not. Propeller has the right media contacts, helps our messages cut through, and the personalities that mean we look forward to every interaction with the team.

Katie Grosvenor
CMO at GroupM (now WPP Media)
GroupM
Agencies Case Study

Partnering with Propeller was like hitting the fast-forward button on our US growth strategy. They already had an established network, knew where the real opportunities were, and understood the local media landscape—so we didn’t have to start from scratch.

Kris Tait
Managing Director US, Croud
Croud US
Agencies Case Study

Propeller’s strategic approach has helped us stand out in a competitive market. Their ongoing success in highlighting our client wins and campaigns has been instrumental in supporting our business development targets and driving sustainable growth.

Pedro Martins
Chief Growth Officer at Mediaplus UK
Mediaplus UK
Agencies Case Study

In a market where the gap between winners and losers has never been wider, Propeller helped us drive the most successful period for new business we have ever experienced; they allowed us to scale our growth operations and brought us ideas that turned into revenue. Excellent.

Luke Jonas
Chief Growth Officer / Co-Founder, Nest
Nest Commerce
Agencies Case Study

“Propeller really understood the significance of what we were trying to achieve with Strongbow/Heineken. Not just a campaign, but a long-term shift towards true inclusion in mainstream marketing. Their strategic approach and consistent PR momentum has helped position us as leaders in inclusive brand transformation and activation."

Dom Hyams
Global Client Director
Purple Goat
Agencies Case Study

PR for commerce platforms and solutions FAQs

  • What does PR for commerce involve?

    PR helps commerce platforms and solutions differentiate themselves in a market where a few big players tend to get all the attention. What’s more, PR gives commerce platforms and solutions the ability to translate complex solutions into simple stories that capture consumer attention. It can involve a range of different deliverables depending on your goals, including thought leadership, bylines, press releases, product announcements and speaking engagements.

  • What are the benefits of PR for commerce platforms?

    When commerce platforms invest in PR with reputable agencies such as Propeller Group, they can establish a distinct position that helps differentiate them from competitors. Propeller Group provides the strategic counsel that helps turn commerce platforms’ solutions into narratives journalists and audiences care about.

  • What experience should a PR agency have in commerce?

    A PR agency should be able to demonstrate an understanding of commerce technology and other complex B2B markets, such as retail media, e-commerce, and solutions looking to capture consumer attention. At Propeller Group we have over 20 years’ of experience providing PR strategy and counsel for the industry. Our established relationships with relevant media enable us to understand what evidence journalists need to tell a credible story. In addition, any PR agency for commerce platforms must keep pace with the event calendar so it can keep your business visible throughout the year.
    Additionally, Propeller Group can actively support live pitch efforts with targeted PR during the pitch process itself. Whether for a focus sector or a specific large account, we can tailor a programme to help you win business. Aligning external comms and PR opportunities with the messages you want to reinforce to a prospective client validates your thinking, gives them a reason to reach out and provides credibility around the topics that matter to them.

  • What results can a commerce platform expect from PR?

    Success should be agreed upfront and measured on quality as well as quantity. Results can include greater awareness and trust among priority audiences, increased share of voice, coverage in influential publications, stronger message penetration, higher executive profiles and improved discoverability across traditional and AI search.

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    Want to talk?

    We help to amplify success through better communications. Tailoring strategies that identify key messages, build rapport and leverage your profile to deliver impact. Tell us your story, we know someone who needs to hear it.